Refund policy.

• All sales are final. We do not give refunds, credits or exchanges.
• Your account is issued the moment your payment confirms, and you agree to this policy at checkout before you pay.
• We contest every chargeback and payment dispute.
• There is no subscription and nothing recurring, so there is nothing to cancel.

An evaluation fee buys access to a simulated trading account. The account, with its balance, target and rules, is created and delivered instantly when your payment confirms. The service has been provided in full at that moment, so the fee is non-refundable. This applies to every purchase, including when:

• the account breaches a rule and closes, at any stage;
• you do not pass the evaluation, or stop trading;
• you never log in or never place a trade;
• you change your mind, or bought the wrong account size or option;
• you forgot to apply a discount code, or a code expired;
• your account is closed or a payout is declined for breaking the conduct rules or the terms;
• you are unable to trade because of your own device, connection, wallet or location.

We do not offer partial refunds, account resets, transfers to another person, or credit toward a new purchase. The full price is shown before you pay, and the rules that apply to the account are shown on the checkout page.

A billing error is not a refund request, and we fix it. If you were charged twice for the same order, or you were charged and no account was issued, email fullportcapitalco@gmail.com from your account email with the order reference shown at checkout. We will issue the missing account or reverse the duplicate charge.

Nothing in this policy limits a right you have under a law that cannot be waived by agreement.

If something looks wrong with a charge, contact us first at fullportcapitalco@gmail.com. A real billing error is fixed faster by email than through your bank or PayPal.

• We contest every chargeback and payment dispute. We send the payment provider the order record, the proof that the account was delivered, the account's login and trading activity, and your acceptance of the terms and this policy at checkout.
• Opening a chargeback or dispute on a purchase closes every account you hold, forfeits any unpaid payouts, and bars you from buying again.
• We may recover the disputed amount, together with the dispute fees the payment provider charges us, through any lawful means.

Every fee is a single, one-time payment. There are no subscriptions, renewals or recurring charges, so there is nothing to cancel and no future charge to stop. You can stop using your account at any time; doing so does not make the fee refundable.

Fullport Capital is owned and operated by Velastra LLC. Questions about a charge: fullportcapitalco@gmail.com. This policy is part of the terms of service.